§ 07 — Our Commitment
You should feel the session was worth your afternoon
If after the session you feel the experience didn't meet a reasonable standard — the exercises weren't well-suited to you, the discussion wasn't useful, the summary arrived and said nothing worth reading — we'd like to hear about it. Not because we have a formal refund policy to recite, but because it genuinely matters to us that the session serves the person who came for it.
Write to us. We'll respond carefully and honestly about what we think went wrong and what we can do about it. That's the actual commitment — a real conversation, not a policy document.
No obligation to continue
The session is complete in itself. Nothing about it obligates you to book further sessions or join any programme.